Terms & Conditions

1. LAWHA service

LAWHA provides a vehicle communication and alert service that allows a person who scans a LAWHA QR code attached to a vehicle to send predefined vehicle-related alerts to the registered vehicle owner.

2. Registration

Users must provide accurate registration information including a valid email address, mobile number and vehicle details. You are responsible for keeping your account password secure.

3. Mobile number and service communications

LAWHA may use your registered mobile number for account verification, security, password recovery, membership information, payment confirmation, vehicle notifications, important service announcements and customer support.

4. WhatsApp, SMS and promotional communications

If you separately choose to receive marketing communications, LAWHA may use your registered mobile number to send offers, promotions, discounts, campaigns, new-service announcements and other LAWHA marketing communications through WhatsApp, SMS or similar communication channels.

Marketing consent is optional and is separate from acceptance of these Terms. You may withdraw your marketing consent at any time. Refusing or withdrawing marketing consent will not prevent you from using normal LAWHA services.

Essential account, security, payment, membership and operational communications may still be sent where necessary to provide the LAWHA service.

5. QR code and vehicle sticker

Each activated LAWHA vehicle may be assigned a unique QR code or physical LAWHA sticker. The assigned QR code is linked to that registered vehicle and should not be transferred to another vehicle without LAWHA approval or an account update.

If a sticker is lost, stolen, damaged or transferred with a vehicle, the owner should notify LAWHA.

6. Owner privacy

LAWHA is designed so that a person scanning a vehicle QR code does not need access to the vehicle owner's private mobile number. Communications may be relayed through LAWHA without publicly displaying the owner's contact number.

7. Community Guidelines and acceptable use

LAWHA must only be used for legitimate vehicle-related communication. Harassment, threats, abuse, fraud, impersonation, repeated unwanted communications, attempts to identify or track another person, misuse of personal information and unlawful activity are prohibited.

LAWHA may restrict or suspend accounts used improperly.

8. Membership and fees

The current LAWHA annual vehicle membership is SAR 50 including VAT unless otherwise stated. Membership is normally valid for one year from activation.

9. Payments

During LAWHA's current cash-payment phase, membership activation occurs after an authorized LAWHA founder or administrator confirms that payment has been received.

Payment methods may change in the future and certain payment methods may be temporarily unavailable.

10. Renewal and expiry

Membership must be renewed when the applicable subscription period expires. LAWHA may send reminders through registered communication channels.

11. Not an emergency service

LAWHA is not an emergency service and should not be relied upon for situations involving immediate danger, accidents, fire, crime, medical emergencies or threats to life or property.

Emergency situations should be reported directly to the appropriate emergency authority.

12. Service availability

LAWHA depends on internet connectivity, mobile devices, browsers, hosting systems and third-party services. LAWHA does not guarantee uninterrupted or error-free operation, and messages may sometimes be delayed or unavailable.

13. Limitation of responsibility

LAWHA provides a communication tool and does not control the conduct of drivers or scanners, parking enforcement decisions, towing, fines, accidents, property damage or whether a vehicle owner reads or responds to a message.

14. Personal data

LAWHA may process registration information, contact details, vehicle information, payment records, account activity and service communications as necessary to operate the service. Personal data will be handled in accordance with applicable law and LAWHA's Privacy Policy.

15. Marketing consent

Acceptance of these Terms does not automatically mean that you consent to optional LAWHA promotional marketing. Where required, marketing consent will be requested separately.

16. Changes to these Terms

LAWHA may update these Terms to reflect changes to the service, law, pricing, security requirements or operations. Material changes may be communicated to users where appropriate.

17. Suspension or termination

LAWHA may suspend or terminate access where there is evidence of fraud, abuse, unlawful activity, security risk, non-payment or a serious breach of these Terms.

18. Governing law

These Terms are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

19. Contact

Questions regarding LAWHA, these Terms, privacy, marketing preferences or account issues may be submitted through LAWHA's official support channels.